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Frequently Asked Questions

1. How does this work?

We have hundreds of surveys from our market research partners that may be a good fit for you. First, we ask 10-15 demographic questions to generally match you. When you are matched, we will redirect to the survey on another website.

If we do not immediately have a match, we will ask you additional questions until we find a match.

2. Why did I get disqualified?

We make sure you fit the basic criteria for a survey, such as age, gender and location. Once you are sent into that survey, it will ask detailed questions, such as specific shopping habits or experiences with certain products and services. If you do not match what the survey is looking for, you will be returned to TapResearch so we can get you matched with another survey.

3. How do I know if I received my reward?

When you have successfully completed a survey, you will be shown a screen thanking you. You will be instructed to return to your app or the website were you started, where your reward will be available. If for any reason you do not receive your reward after seeing this screen, please let us know via the contact tab above.